Legal

SMS Terms & Conditions

This SMS messaging program is operated by Pain 2 Wellness Chiropractic Center (brand name: Pain 2 Wellness).

Program description

Pain 2 Wellness Chiropractic Center sends conversational and informational text messages to patients and prospective patients who have asked to hear from us. Messages relate to appointments, scheduling and patient inquiries. This is not a marketing or promotional program, and we do not send advertising by text.

Messages you may receive

  • Appointment communications, such as confirmations, reminders and changes
  • Scheduling communications, such as available times and follow-up to your request
  • Replies to inquiries you send us by text
  • Care-related administrative messages, such as arrival or paperwork instructions

Sample messages

  • "Pain 2 Wellness: Your appointment is confirmed for Tue Sep 8 at 10:00 AM at our Cascade Road office. Reply STOP to opt out or HELP for assistance."
  • "Pain 2 Wellness: Reminder — you have an appointment tomorrow at 12:30 PM at our Fayetteville office. Reply STOP to opt out or HELP for assistance."

How you opt in (call to action)

You opt in by checking the optional, unchecked SMS consent box on our online appointment/contact request form, by giving verbal or written permission to our staff at the office or on a phone call, or by texting our office number first. Consent is never assumed from you simply providing a mobile number, and consent is not a condition of purchase or of receiving care.

The exact wording shown next to the checkbox is:

I consent to receive conversational and informational SMS messages from Pain 2 Wellness Chiropractic Center regarding appointments, scheduling, patient inquiries, and care-related communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. Consent is not a condition of receiving care. See our Privacy Policy and SMS Terms.

Message frequency

Message frequency may vary. Messages are sent in response to your requests and around your appointments — typically fewer than 10 messages per month.

Message and data rates

Message and data rates may apply. Charges depend on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.

Opting out — reply STOP

Reply STOP to any message at any time to opt out. You will receive one confirmation message and then no further texts. You can also ask our staff to remove your number. Opting out of text messages does not affect your care, and we can still reach you by phone.

Getting help — reply HELP

Reply HELP to any message for assistance, or call the office directly using the numbers below.

Privacy

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our Privacy Policy.

Please don't text emergencies

Text messaging is not monitored around the clock and is not a substitute for medical advice. If you have a medical emergency, call 911.

Contact Pain 2 Wellness